Inquiries (email address required)

Notes:

When you send us an inquiry or feedback, please precisely enter the required information in the entry form.

In principle, we will get back to you by email.
We may need to contact you for further information depending on the type of the inquiry, so please enter your name, address, telephone number and other details. Although you still can send us inquiries leaving them blank, please note that there are some cases that we cannot reply to your inquiry leaving them blank, or depending on the contents of the inquiry.
There are certain cases in which we will get back to you by telephone, in writing or by fax. It may also take a certain period of time for us before we get back to you.
Inquiries received on Saturdays, Sundays, public holiday or at the end/beginning of the year will be handled on or after the next business day.

Please send after entering the following details.

The details of inquiry/feedback *Required item
(Up to 2000 characters)

If you reject (block) spam email, please change your email receipt settings so that you can receive email from the domain of rikuden.co.jp.

E-mail address *Required item (to be entered in half-byte alphanumerical characters)
Telephone number (to be entered in half-byte numerical values)	- - Please enter your phone number for an alternative contact method to email in replying.

Full name	(Last name) (First name)
Address (please enter postal code in half-byte numerical values)	postal code - Prefecture
Age
Gender
Customer number (to be entered in half-byte alphanumerical values)	- - The customer number is a 14-digit number which is stated on the notification of electricity usage which is delivered to customers at the time of monthly meter reading. Please enter your customer if you know it.

In order to protect customer privacy, we use SSL encrypted communication for the inquiry form of this website.

*SSL refers to a security technology which encrypts and communicates data between our company's server and your computer.